Banks, airlines, media and tourism companies have all benefited using WhatsApp Business API. They reach and connect better via functions such as:
Any application can now send and receive data from and to WhatsApp Business, including messages, media files, and contact information, thanks to the WhatsApp Business API.
As a result, the API may be a very effective tool for companies looking to get the most out of WhatsApp and fully integrate it into their operations so that they can engage with clients and keep track of their data and messages. For instance, you can set up the API such that it automatically transmits contacts and messages from WhatsApp to HubSpot or Zapier or any inhouse CRM systems.
Integrate your Whatsapp business with Hubspot by allowing in-app notifications for incoming WhatsApp notifications, as well as Reading and Replying messages within Hubspot. Just click on “Display the Chat” button to access all the WhatsApp features including receiving and sending messages and templates, voice notes, and even attachments.
Start by creating a ZAP and then Choose your trigger app and event. Select Webhooks by Zapier. Then Under ‘Choose Action Events’, select ‘POST’
Choose Action Event: POST : Fire off a single POST request as a form of JSON.
Connecting to your customers in retail is easier than ever. Now you can communicate with them about promotions, new launches, special discounts and many more, all within the control of your own WhatsApp interface.
After your users come in from the landing page, provide the button to ‘WhatsApp Us Now’. This means they give you consent to reach out. It beats all former types of them subscribing. And this is instant and fast too.
It is a no-brainer that customers react more positively via images. When you can send and connect pictures and videos to them, the call-to-action becomes more responsive. Memes and Text Jargons make your messages more personalized as well.
As WhatsApp gives you real-time notification features, you can stream flash or hourly sales to your customers. This has been the platform of choice for many top e-commerce sites especially with hour-specific promotions (which will differ between different time zones).
Connect to your customers at a specific location for certain short-term promotions. With real-time and instant notifications via WhatsApp Business, retail of perishable goods, livestock and food can clear inventory quicker.
Instead of asking your customers to use email notifications, WhatsApp gives you a whole new tool by subscribing to mobile messaging. After all, they do have a higher rate of being read than emails and other communication tools.
Your reach now transcends across more platforms and with Facebook, this is seamless (as they are the same company). Besides, the WhatsApp logo is easily recognized and identifiable by your customers.
WhatsApp Business provides you new ways for your campaign. It can be a slogan, a storytelling competition or a post-and-win contest, you get instant participation. You no longer need to launch a contest, wait for a post or email submissions, judge and award winners.
Being able to send personalized messages (direct to the recipient), you can now connect (or reconnect) with some who have not used your service for some time. This makes them remember that you remember them.
You can provide a channel for instant customer service or technical support. Since it supports rich media, your customers can communicate with images, videos and other forms and they can do this instantly.
Millennials are very accustomed to taking images and posting them on social media. As this is common user behaviour, it should be incorporated into your campaigns. With WhatsApp, the possibilities can be limitless.
All they need is the device, capture the moment and send. In return, you get their consent to opt-in and contact information as well.
You can use the API token or Key to integrate WhatsApp with your own CRM after getting the WhatsApp Business API account from us.
We are always here to assist you with the integration, our developers are always here to answer your questions.
Signup for trial account at https://my.TwoWay.Ai. No credit card required, just scan your whatsapp and automate your Whatsapp Business
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