With the use of mobile technologies and Wifi internet platforms, shopping mall or retail customers have become more excited about what the stores have to offer and are more aware of these businesses than before. This simply means that the retail industry is benefiting greatly from the use of the internet which instead of affecting their businesses, the internet has in fact helped to grow it.
Our Retail & Shopping Mall Wifi solutions have been riding this wave since it was launched and we have been involved in helping our clients in the retail industry grow their businesses by leaps and bounds. In using our Retail Wifi Solutions, you can now do the same for your clients which among others include:
Free in-store Wifi
Customers who visit the retail store can now enjoy seamless and free Wifi internet access. Besides giving them the platform to stay connected, it will stream important information like the latest promotions, discount vouchers, announcements and anything that might mean something to them.
Changing the Shopping Experience
Our Free Wifi works as the tool to identify their location and to provide any form of assistance required. What the walk-in customers actually get is up-to-date information on special offers as they approach a certain aisle which is totally different from shopping online. As this service is location-based, the app can actually help the customer to look for a product during their visit in real-time.
Besides that, they can hit the ‘help’ button which will call for assistance when they are in the store. Such exemplary services were not possible in the traditional brick-and-mortal businesses.
Loyalty and Repeat Purchase
Customers who visit the retail stores or shopping malls will be able to join loyalty programmes. Your clients will be able to create and customize their own loyalty programmes in terms of a point system or in specific identification processes.
This will then allow them to keep their customers informed about what they are offered. In the long term, customers will have a reason to revisit the store in the future thereby guaranteeing repeat purchases.
With a specialized app, the customer can check their points, find out about the latest offers or sale, download discount vouchers or stay connected via social media with the brand at any time.
